- Develop, maintain, and improve existing products and services.
- Implement serverless applications on the AWS stack.
- Code in either Python or/and Java and other languages as needed.
- Research and utilize new and emerging technologies.
- Create and maintain documentation of code and systems.
- Collaborate with other engineers and stakeholders to ensure the smooth functioning of products and services.
- Troubleshoot and debug software issues.
- Monitor performance metrics and optimize for maximum performance,
- Respond to alerts with pager duty.
- Stay up-to-date with the latest industry trends and best practices.
- Collaboration
- Knowledge of either Python or Java.
- Ability to learn quickly and adapt to new technologies.
- Strong sense of ownership and customer focus.
- Ability to work collaboratively in a team environment.
- Desire to document and follow best coding practices.
- Experience with test-driven development.
- Ability to work in a fast-paced environment
- Knowledge of the AWS stack, preferably serverless.
Company
Location
Galway - Ireland
Job type
Full-Time
Python Job Details
Build something new with a world-class team.
At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?
Job Description
We are looking for a Junior/Mid-Level Back-end Engineer to join our team and help us develop, maintain and improve our existing products and services. The ideal candidate should have experience either Python or Java and would be desirable if experienced with the AWS stack, preferably serverless, The candidate should be eager to learn new technologies, possess a strong sense of ownership for their work, and have the ability to work collaboratively in a team environment.
Summary:
Our team is made up of highly-skilled and motivated professionals who are passionate about developing cutting-edge technologies. We are working on Contact Center technologies using AWS stack and UI components to provide real-time knowledge to live agents. We are looking for someone excited to join us in developing innovative solutions to improve agents' interactions with customers. Our team comprises software engineers, data scientists, and UI/UX designers committed to creating the best product. We offer a collaborative and fast-paced work environment that encourages creativity and innovation. If you want to be a part of a team pushing the boundaries of technology, this could be the right fit for you.
Key Responsibilities:
Minimum skills:
Desirable Skills:
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com
.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the
Reasonable Accommodations Form
for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.
This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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